On Thursday 15 January, we were unable to connect and we were informed via an on-screen pop-up message that: “There has been a critical error on this web site”. As of Monday morning access was still not possible
What does this mean? What are persons who have any interest in Nova to make of this? Who would, these interested persons be? The Debenture- and Shareholders of course but also other creditors, service providers, their bankers and possibly even potential investors, however unlikely that might be
How critical is this event?
Was it merely a technical matter? Has the company’s internet service been cut by the relevant service provider and if so, why?
Or, is it part of a major development or change that has yet to be publicized?
One wouldn’t know in the absence of any communication coming out of Nova, and it would not be unfair to state that it looked like the Debenture Holders were, perhaps, being left in the dark – yet again
We emailed Nova on Monday morning at their generic email address – marked for attention of Board Chair Myburgh – asking for the reason why the web site is inaccessible
A generic reply was received from a person in the administration, stating that the reason was a technical issue and shortly after receipt of the mail, access to the web site was again possible
It does not allay our concerns as to the possibility of yet another event that points to, firstly, instability within the company, secondly, that no one at Nova, it seems, thought to make a public statement on the outage and thirdly, that the generic reply might be a cover story for a more serious underlying situation, details of which have yet to be revealed
Paranoia? Given revealed history of actions detrimental to the Debenture Holders, since 2012, any negative event will be viewed with suspicion
The emails referred to can be read here:
<www.ndcag.co.za/go/20260121-2> www.ndcag.co.za/go/20260121-2
and here:
<www.ndcag.co.za/go/20260121-1> www.ndcag.co.za/go/20260121-1